Terms of service
Terms & Conditions
Last Updated: 19 July 2026
Welcome to Peptova Skin.
These Terms & Conditions govern your access to and use of our website, products and services. By accessing or using our website, you agree to be bound by these Terms & Conditions.
If you do not agree with these Terms & Conditions, please do not use our website.
1. About Us
Peptova Skin is an Australian online retailer offering beauty and skincare products.
Website:
https://peptovaskin.com.au
Email:
peptovaskin@outlook.com
2. Eligibility
By placing an order through our website, you confirm that:
- You are at least 18 years of age or have permission from a parent or legal guardian.
- The information you provide is accurate and complete.
- You are authorised to use the payment method provided.
3. Products
We make every effort to ensure that product descriptions, images and specifications are accurate.
However:
- Colours may vary depending on your screen or device.
- Product packaging may differ slightly from images shown.
- Minor product updates may occur from time to time.
We reserve the right to correct any errors or inaccuracies without prior notice.
4. Product Use
Our products are intended for personal use only.
Customers should always read and follow any instructions supplied with the product.
Individual results may vary depending on skin type, age, lifestyle and frequency of use.
Our products are not intended to diagnose, treat, cure or prevent any medical condition.
Customers with existing medical conditions, implanted electronic medical devices, or concerns about using beauty devices should seek advice from a qualified healthcare professional before use.
5. Pricing
All prices displayed on our website are in Australian Dollars (AUD).
Prices may change without notice.
The price charged will be the price displayed at the time your order is placed.
6. Orders
Once your order has been placed, you will receive an order confirmation email.
Acceptance of your order occurs when your order is processed for dispatch.
We reserve the right to refuse or cancel orders where:
- Payment cannot be verified.
- Pricing errors occur.
- Fraud is suspected.
- Products become unavailable.
- We are unable to fulfil the order.
Where payment has already been received for a cancelled order, a full refund will be issued.
7. Payment
Payments are processed securely through Shopify's approved payment providers.
Peptova Skin does not store your full payment card details.
8. Shipping
Shipping times are estimates only.
Orders may be shipped directly from our overseas fulfilment partners.
Please refer to our Shipping Policy for complete shipping information.
9. Returns and Refunds
Our Returns & Refund Policy forms part of these Terms & Conditions.
Please refer to our Returns & Refund Policy before making a purchase.
10. Australian Consumer Law
Nothing contained in these Terms & Conditions excludes, restricts or modifies any rights or remedies available under the Australian Consumer Law.
Where required by law, customers remain entitled to applicable consumer guarantees.
11. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Branding
- Product descriptions
- Graphics
- Images
- Videos
- Website design
- Text
is the property of Peptova Skin or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, copy, distribute or use any content without prior written permission.
12. Limitation of Liability
To the maximum extent permitted by law, Peptova Skin will not be liable for any indirect, incidental or consequential loss arising from the use of our website or products.
Where liability cannot legally be excluded, our liability is limited to the remedies available under Australian Consumer Law.
13. Privacy
Your use of our website is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how your personal information is collected, used and protected.
14. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the content, privacy practices or terms of those third-party websites.
15. Website Availability
While we aim to keep our website available at all times, we do not guarantee uninterrupted access.
We may suspend or restrict access for maintenance, upgrades or circumstances beyond our control.
16. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will become effective once published on this website.
The "Last Updated" date will reflect the latest version.
17. Governing Law
These Terms & Conditions are governed by the laws of New South Wales, Australia.
Any disputes arising in connection with these Terms & Conditions will be subject to the jurisdiction of the courts of New South Wales.
18. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Peptova Skin
Email: peptovaskin@outlook.com
Website: https://peptovaskin.com.au